03
EagleView
A comprehensive Usability study for EagleView's property report ordering process
Role:
UX Design Intern
Industry:
Geospatial Technology
Duration:
4 months
Problem Statement
EagleView is a leading provider of aerial imagery and data analytics solutions for the construction, insurance, and government sectors. Their advanced technology aids property assessment and roof measurement, but the existing order flow presented several usability challenges.
My Role
As a UX Design intern at EagleView, I had the opportunity to lead a comprehensive usability study of the company's property report ordering process., along with 4 UX Designers. EagleView is a leading provider of aerial imagery and data analytics solutions for the construction, insurance, and government sectors. Their advanced technology aids property assessment and roof measurement, but the existing order flow presented several usability challenges.
Solution
Working collaboratively with a team of 4 UX researchers, I coordinated the planning and execution of the usability testing sessions. We began with heuristic evaluations to identify initial pain points, then conducted user testing with 6 participants to observe their interactions and collected feedback.
Test results are under NDA
Learnings & Takeaways
The comprehensive usability study of EagleView's property report ordering process identified key issues and proposed solutions. This project showcased skills in user research, interaction design, and UX strategy.
